thank you very much for your question. My name is***** and I will try to help you as quick possible.
Can you please let me know what exactly you want to know about this email address you´ve mentioned?
Thanks for your patience and best regards,
Thank you, ***** ***** would you like to know about this address? I don´t understand how exactly I can help you. Can you please explain what exactly you would like to know?
OK, what do you want to know about that name please?
I can now connect to your computer if you wish.