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Joel Kalman
Joel Kalman, Computer Specialist
Category: Software
Satisfied Customers: 572
Experience:  I am an MIT graduate with a Master of Science degree from UC Berkeley.
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The service with outlook.com is erratic. Emails sent are

Resolved Question:

The service with outlook.com is erratic. Emails sent are often returned
Submitted: 3 months ago.
Category: Software
Expert:  Joel Kalman replied 3 months ago.

Hello, I am pleased to have the opportunity to assist you. My name is ***** ***** I can help you solve your problem. What is your computer operating system?

Expert:  Joel Kalman replied 3 months ago.

What does the error message in the email headers say is the reason that the emails are returned? What internet brows are you using?

Customer: replied 3 months ago.
I don't honestly know. I think its windows 8. How do I find out?
Customer: replied 3 months ago.
This is a warning message only. You do not need to resend your message. Delivery to the following recipients has been delayed.
Expert:  Joel Kalman replied 3 months ago.

The internet browser that is an integral part of Windows is Internet Explorer.

Joel Kalman, Computer Specialist
Category: Software
Satisfied Customers: 572
Experience: I am an MIT graduate with a Master of Science degree from UC Berkeley.
Joel Kalman and 2 other Software Specialists are ready to help you
Customer: replied 3 months ago.
Do you want my password?
Customer: replied 3 months ago.
Can you please use remote access and solve the problem? Do you need my password?
Expert:  JamesI replied 3 months ago.

Hi Paul, as per our conversation, the issue was due to the incorrect port setup on SMTP within outlook.com, this has now been changed to 587, and based on a test e-mail I have sent, I can confirm e-mails are now being sent\delivered straight away.

Please note that you will continue to get bounce backs from e-mails sent prior to 10:30 today, these may take a couple of days to arrive, however should you get any bounce backs from e-mails sent after 10:30 today please do get back in touch.

As a reminder, please also change your password ***** your earliest convenience.

James

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