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John
John, Software Support Specialist
Category: Software
Satisfied Customers: 5263
Experience:  I have been in the IT field for the past 8 years. I also worked as a system admin for a construction company for 3 years.
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I have a Dell Latitude 3550 laptop, and I need to change the

Resolved Question:

I have a Dell Latitude 3550 laptop, and I need to change the 'sensitivity' of the touchpad. I can't see the method in the manual.
Could an expert advise me how to do this?
Thank you.
Submitted: 9 months ago.
Category: Software
Expert:  John replied 9 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.

Expert:  John replied 9 months ago.

Could you please provide the service tag id and operating system installed in it?

Sincerely,
John

Customer: replied 9 months ago.

Service Tag is 6D1VG22 and I'm using Win7 Pro.

Expert:  John replied 9 months ago.

Thank you for the details.

Are you in the dell laptop now,if so i can guide you step by step.

Customer: replied 9 months ago.

OK, thanks - I'm here, on the laptop

Expert:  John replied 9 months ago.

Good.

1.Click on start then control panel
2.Now click on View by large icons in the top right of the control panel to view the settings in detail.

Let me know once you have done that much

Customer: replied 9 months ago.

OK, I've done that

Expert:  John replied 9 months ago.

Good now look for Dell Touchpad or Synaptics Touchpad option,if you cannot find it then it will included in the mouse properties so open Mouse option in the control panel.

See if you can find it and let me know

Customer: replied 9 months ago.

That's fine. I can see what to do now. Many thanks!

Expert:  John replied 9 months ago.

You are welcome from that option you can adjust the sensitivity of touch pad.Is there anything else you like to know?

If you do not have any further questions please rate me using the rating options (stars) on the top of this page, select the rating and click on submit. If you need any help in the future please use this link to ask for me http://www.justanswer.com/computer/expert-john/

Sincerely,

John

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