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Steve Herrod
Steve Herrod, Computer Support Specialist
Category: Software
Satisfied Customers: 160
Experience:  Familiar with a wide variety of software and experienced in user training/support
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How do I sync mail box on this computer

Customer Question

How do I sync mail box on this computer
Submitted: 8 months ago.
Category: Software
Expert:  Viet - Computer Tech replied 8 months ago.

Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

Expert:  Viet - Computer Tech replied 8 months ago.

I'm sorry about the issue. Is there any error or message?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Please reply at the box below. Thank you,

Customer: replied 8 months ago.
email address [email protected]
Customer: replied 8 months ago.
mistake virginmedia.com
Expert:  Viet - Computer Tech replied 8 months ago.

Is there any error or message?

When did this issue first occur?

What's the make / model of your computer?

Is your email currently working at the virginmedia.com website?

Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 8 months ago.

Please stay with me on this web page.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  JamesI replied 8 months ago.

Good morning, my name is James

I just wanted to follow up to see if you needed any further assistance regarding your e-mail issue?

Regards

James

Customer: replied 8 months ago.
Hi,
Ineed to change my email address to [email protected],as***@******.*** is coming up as invalid
Expert:  JamesI replied 8 months ago.

I see the easiest way to do this is through a secure remote sessions so you can show me the exact error and I can talk you through resolving it, when is a good time to do the remote session?

Expert:  JamesI replied 8 months ago.

Hi, please let me know if I can be of any further assistance.

James

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