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Steve Herrod
Steve Herrod, Computer Support Specialist
Category: Software
Satisfied Customers: 160
Experience:  Familiar with a wide variety of software and experienced in user training/support
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How do I sync mail box on this computer

Customer Question

How do I sync mail box on this computer
Submitted: 29 days ago.
Category: Software
Expert:  Viet - Computer Tech replied 29 days ago.

Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

Expert:  Viet - Computer Tech replied 29 days ago.

I'm sorry about the issue. Is there any error or message?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Please reply at the box below. Thank you,

Customer: replied 29 days ago.
email address [email protected]
Customer: replied 29 days ago.
mistake virginmedia.com
Expert:  Viet - Computer Tech replied 29 days ago.

Is there any error or message?

When did this issue first occur?

What's the make / model of your computer?

Is your email currently working at the virginmedia.com website?

Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 29 days ago.

Please stay with me on this web page.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  JamesI replied 27 days ago.

Good morning, my name is James

I just wanted to follow up to see if you needed any further assistance regarding your e-mail issue?

Regards

James

Customer: replied 27 days ago.
Hi,
Ineed to change my email address to [email protected],as***@******.*** is coming up as invalid
Expert:  JamesI replied 27 days ago.

I see the easiest way to do this is through a secure remote sessions so you can show me the exact error and I can talk you through resolving it, when is a good time to do the remote session?

Expert:  JamesI replied 25 days ago.

Hi, please let me know if I can be of any further assistance.

James

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