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Ask Steve Herrod Your Own Question
Steve Herrod
Steve Herrod, Computer Support Specialist
Category: Software
Satisfied Customers: 160
Experience:  Familiar with a wide variety of software and experienced in user training/support
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My new Windows 10 Dell laptop will not allow me to install

Customer Question

My new Windows 10 Dell laptop will not allow me to install iTunes. I believe the error message is Error 2 which appears part way through install process. My wife has a Win 10 laptop purchased approx. 1 year ago and had no problems downloading and using iTunes.
Submitted: 2 months ago.
Category: Software
Expert:  Kamil Anwar replied 2 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks