How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Byron Your Own Question
Byron, Computer Support Specialist
Category: Software
Satisfied Customers: 3059
Experience:  12 years in operations at a large law firm supporting both retail and specialty applications.
Type Your Software Question Here...
Byron is online now

Gmail password not accepted in SMTP outlook 2016.

Customer Question

Gmail password ***** accepted in SMTP outlook 2016.
Submitted: 1 month ago.
Category: Software
Expert:  Byron replied 1 month ago.

Hi. My name is***** you for your question and the opportunity to assist.

Are you setting your Gmail up in Outlook 2016 for the first time?

Customer: replied 1 month ago.
Hi Byron,Yes I am attempting to set up Outlook 2016 for the first time and it is automatically requesting for SMTP my current Gmail password. I am a long term Gmail user but want to be able to use Outlook 2016, I know my current Gmail password ***** ***** but Outlook 2016 SMTP is not accepting it.
Expert:  Byron replied 1 month ago.

Thank you. I suspect this is happening because Google considers third-party email clients like Outlook to be

less secure so it falls upon the user to tell Google to allow access via a security change.

Close Outlook.

Please go here and sign in (if required in the upper right corner) to your Gmail account:

From the vertical menu on the left select Apps with Account Access.

Toward the bottom locate Allow less secure apps

and on the right move the slider to the ON position.

This setting will allow Outlook to use your Gmail address without the challenge.

Also go here:

Enable POP and IMAP and Save Changes at the bottom

Let me know the result please.

Customer: replied 1 month ago.
Thank you and it has confirmed my suspicion that it is not possible for most Google Gmail users to be able to use Outlook 2016.
Expert:  Byron replied 1 month ago.
It can be a bit of a challenge. Are you now receiving your mail in Outlook?
Customer: replied 1 month ago.
Thank you for your help which has informed me to forget using Outlook 2016 instead of Gmail.
Expert:  Byron replied 1 month ago.

You're welcome
If you would like any additional information or assistance,
please do not hesitate to let me know.
Else if you could, please take a moment
to rate the service using the stars at the top of the page, then submit,
as that is how we are credited with assisting.
It would be much appreciated.