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Mike Kelly
Mike Kelly, Auto Service Technician
Category: Subaru
Satisfied Customers: 5469
Experience:  17 years experience as an auto mechanic, foreign and domestic. 5 years running my own repair business.
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HI i am a car dealer. we have a 2009 subaru legacy boxer with

Customer Question

HI i am a car dealer. we have a 2009 subaru legacy boxer with navigation.
the problem is that when car is turned on the nav unit comes up SECURITY
2 dealers say they dont come with security codes and have never seen this problem
bring it in and we'll have a look.


DOES ANY ONE HAVE A CLUE FOR US ?

REGARDS XXXXX XXXXX
Sherwood Garage
Glasgow
Submitted: 3 years ago.
Category: Subaru
Expert:  Shantal-Mod replied 3 years ago.

Hello,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thank you!

Shantal

Customer: replied 3 years ago.

i dont mind continuing

Expert:  Shantal-Mod replied 3 years ago.

Hello,

We will continue to look for a Professional to assist you.


Thank you for your patience,

Shantal

Expert:  Mike Kelly replied 3 years ago.

Hello,
welcome to Just Answer/Pearl. My name is Mike, I will do my very best to assist
you with your question today.

 

 

This is all that shows on the display is just the word security?

No error message along with it?

Customer: replied 3 years ago.

it just sais security and nothing else.

Expert:  Mike Kelly replied 3 years ago.
Ok,this is a internal code for the nav unit when if stores a fault,basically what this means is there is a malfunction in the circuit board and programming of the unit and unfortunately this requires the unit to be replaced. The unit is not repairable as no parts are sold for it just the unit itself.
Customer: replied 3 years ago.

hi mike.


our auto electrician managed to repair the problem.


i couldn't tell you exactly what he done for future reference but he just done something with his computer.. thanks

Expert:  Mike Kelly replied 3 years ago.
Good I'm glad you have the issue fixed,thank you.

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