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Sam
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Category: Tax
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i have just had a question answered but i do not want to subscribe

Customer Question

i have just had a question answered but i do not want to subscribe to this site and would like a refund
Submitted: 3 years ago.
Category: Tax
Expert:  Sam replied 3 years ago.

Hi Thanks for your post.

 

 

All you need to do is follow the instructions I have listed

1.Login to your JustAnswer account

2.Click the EDIT link in the ACCOUNT INFORMATION panel on the left side of the page

3.On the EDIT YOUR SUBSCRIPTION page, next to SUBSCRIPTION STATUS, you should see ON and OFF buttons for your unlimited subscription, make sure the OFF button is selected

4.Click SAVE SETTINGS To easily access your account settings, please click the following link: https://secure.justanswer.com/account/edit-subscription.aspx

 

And that's it! You have successfully turned off your subscription. You may turn it on again at anytime if you need us again, by following the steps above and selecting ON.

 

Thanks Sam

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