I CANNOT COMPLETE MY ON LINE TAX ASSESSMENT FOR YEAR ENDING 2013. I HAVE UTR No.XXXXX XXXXX and PASSWORD (OR WHAT I TAKE TO BE SUCH): XXXXXXXXXXX, ALTHOUGH WHICH ORDER THEY GO ON THE FORM I DO NOT KNOW: I HAVE TRIED BOTH WITHOUT SUCCESS> ACCOUNT WILL NOW BE BLOCKED FOR ABOUT 2 HOURS. PLEASE, PLEASE TELL ME WHAT I SHOULD DO TO COMPLETE THE FORM BEFORE I HURL THE COMPUTER OUT OF THE WINDOW AND JUMP OFF A ROCK INTO THE SEA ! SERIOUSLY, THOUGH, I DO NOT THINK I AM STUPID BUT I JUST CANNOT MAKE THIS WORK AND NEED TO SPEAK TO A HUMAN BEING AND NOT SOME MACHINE !
Hi. I'm sorry that you are having problems.I assume you are trying to complete a self-assessment tax return for yourself as an individual as opposed to for a limited company. If you enter an incorrect password XXXXX times you will be blocked out for two hours as you have discovered.If you aren't sure of your password XXXXX you know your user ID, go here and follow the instructions. Select "Individual" and then "Self-Assessment" in Section, 1. In Section 2, choose whether you want to receive the new password XXXXX or via the post and complete Section 3. If you enter the correct information, you will get a new password XXXXX the method you chose, ie by email or post.If you do not have all the information you need to get a new password XXXXX the automated system, then I'm afraid you will be left with two choices as follows:1 If you need a new login ID, complete the form here and submit it to HMRC electronically. A new login ID will be sent by post and you will be given instructions to set a new password. 2 Contact the online services helpdesk by calling the number here and speak to somebody who will help you.I hope this helps but let me know if you have any further questions.
Yes but why then did Gatewway send me a SA Activation Code which does not work wherever you put it ?
So are you telling me that that series of letters and numbers provided by "Gateway" is not in fact my password at all ? I have probably asked them for my password a dozen times and it seems they just ignore me. But all this correspondence by computer is very difficult to prove when disputing the fine for late filing. All I need, as I have told them countless times, is the password ! I have been using English. Should I be using Urdu or Swahili or something else ?
Please tell me: how do I get the password ?