Thank you for that. I know you probably think I'm stupid for asking, the figure you have given me is the one I have already got, but what threw me was the 13.7%.
If I wanted to find out 12% of 13.7% and translate in to money terms, would that be the same figure?
£13,040.60 is the 13.7% potential saving.If the saving is only 12% and not 13.7% then the process is as follows:You divide £13,040.60 by 0.137 to get to the gross amount which is £95,186.86 (13,040.60 / 0.137). Clear the calculator and put in £95,186.86, then press x, then press 12, then press % and you get £11,422.42 which is a 12% saving for your customer.
The 13.7% equates to the amount of £11,040.60 not £13,040.60. Was this a mistype on your part, or am I now more confused than before?