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Thank you. We have sent evidence of updated wage slips following the earlier year update (formally completed by his employer) but they are refusing to accept them. I think we need to find a professional to help us ensure we present our case properly but it is good to hear what you are saying.
I have no idea what the cost would be but do think it would be a worthwhile investment to get our case heard properly and stand a good chance of winning.
Do you have any advice on where to find such a person, or what to search for in 'Google' to find the right type of adviser?