This is what I was going to day before your last post:
I'm trying to find out if this is just a penalty issue as opposed to HMRC saying you owe tax as well. I think it probably is.
You can read about how to appeal against penalties here
and the appeal form can be found here
. Keep a copy of anything you send to the tax office. As HMRC say they don't have your return, call them on the number here
and ask them exactly what they want you to do as you have submitted the tax return. If they want you to complete another return, then ask for another form. I'd also escalate the matter into a complaint so that your case gets looked at a more senior level. The complaints procedure is here
. You can do that on the phone at the same time as you call them about the missing tax return.
What I cannot understand is why you have been issued with a tax return at all and you might ask the complaints manager to take a look at that. Penalties can be difficult to get overturned but if you get a complaints manager who takes a pragmatic view on this, you might get them cancelled. I would suggest you do go to see the CAB and your MP who may be able to help. You should tell the HMRC complaints manager that you are taking advice from the Citizens Advice Bureau and you will be taking the matter up with your MP. It's amazing what that can do to the tax office.
In response to your last post:
If no tax was deducted from your earnings, then you may have a liability. Tax credits are not taxable income. I think you need to take any paperwork you have to the CAB. Unless I can see it its pretty much impossible for to tell what the problem is. What i can tell you is that when a tax return is 12 months late, the penalties will amount to £1,600 (£100 + £900 + £300 + £300) regardless of any tax being owed or not.
I'm quite happy for you to put this on hold and come back to me when you can get more information from the tax office as to what the £2,080 is (tax or penalties or both) and why you appear to have tax to pay if your income was below the point at which you start to pay tax. Calll the tax office tomorrow and get chapter and verse from them and then tell me what they said. Alternatively, go to the CAB who will probably want you to get the same information before they can help you.
I hope this helps but let me know if you have any further questions.