Hi.As the 1st of November 2014 is a Saturday, the payment won't show on your online statement until Monday 3rd November 2014. It may be that the payment is delayed because the 1st is a Saturday and your bank doesn't show direct debits as being paid on a weekend so the actual payment will go out on Monday 3rd November. That's how my bank works.If I look at my bank account online, I have a balance figure reflecting all cleared transactions and an available balance figure. If there are debit card payments or direct debit payment requests made which have yet to show on the statement, they will be reflected in the available balance so that the available balance will be lower than the actual balance. The same may apply to your bank account.
If the payment doesn't show on your statement by Monday, you might contact your council or your bank.I hope this helps but let me know if you have any further questions.