I hope this is helpful and answers your question.
Hi, thankyou for your response to my question. Whilst I was on your site there was some problem with my e-mail address on a window that kept cropping up from your site. I think that I may have paid twice for the same question. I couldn't move on with the (next) button but obviously my mail was received by you, so I retried and think my retry was charged at £60 on top of the initial £36. HELP
If you are happy and there are no more issues I will appreciate if you would kindly rate/accept the service I provided to ensure I get credited for it by Just Answer.
I will contact Just Answer on your behalf and request they refund your deposit on the second question.