How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Sam Your Own Question
Sam
Sam, Accountant
Category: Tax
Satisfied Customers: 7303
Experience:  26 HMRC expertise, PAYE, Self Assessment ,Residency, Rental Income, Capital Gains, CIS ask for Sam Tax
16196420
Type Your Tax Question Here...
Sam is online now

I have forgotton my details to log on to the online site

Customer Question

Hi I have forgotton my details to log on to the online site to do my self assement form I have tried to do a verify with the post office which has been done but I still can't log on to the HMRC site as it's not recognising my details
Submitted: 1 year ago.
Category: Tax
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  taxadvisor.uk replied 1 year ago.
Please advise if you still have an issue.Many thanks
Customer: replied 1 year ago.
would it be ok to just talk here?
Expert:  taxadvisor.uk replied 1 year ago.
Are you still struggling?say you have lost/forgotten your password *****
Customer: replied 1 year ago.
Yes i have lost my log in details and i have set my self up with the verify service threw the post office but I can't log in as their servers are running slow
Expert:  taxadvisor.uk replied 1 year ago.
If you do not succeed, I will be prepared to help you file the return in the morning using my third party software.. this would be additional service
Customer: replied 1 year ago.
How much would it cost?
Expert:  taxadvisor.uk replied 1 year ago.
I am sending you an offer
Customer: replied 1 year ago.
ok sorry new to this site where will i see the offer?
Customer: replied 1 year ago.
ok what i will do is wait for a couple of hours and see if the details are up from the post office if not i will get in touch with you via this site and take you up on the offer as i'm low on cash at the moment
Expert:  taxadvisor.uk replied 1 year ago.
James, good luck.If all fails please contact me in the morning.Good night