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Thanks for your question - I am Sam and I am one of the UK tax experts here on Just AnswerPlease expand - you are owed VAT so whet did you want it deducted from - is it the VAT you owe them?Did you show both VAT suffeerd and collected on your VAT return?
Or are you referring to VAT and Tax
Please advsie further
Yes it does - so you must have omitted the tax you have suffered as its an automatice deduction elaving you just to
1) Have a further refund if what you suffered is greater than that which you collected OR
2) An amount you still owe HMRC VAT if you collected more than that which you suffered.
if you could let me have the figures I can advsie furtehr - id need sales/goods net and then VAT charged (collected) and then also VAT suffered and the goods/sales net on which the VAT was suffered)
I may not reply until tomorrow morning as I shall head to bed soon - I hope that is acceptable
You are very welcome and I am glad you were able to correct the mistake - please do take the time to rate the level of service I have provided (or click accept) as this ensures Just Answer credit me for my time