Hello, I am Keith, one of the experts on Just Answer, and pleased to be able to help you with your question.
Just Answer is an independent tax advice site and not connected with HMRC in any way. I suggest that your solution is to write to you tax office demanding immediate refund of the over paid tax.
I do hope that I have shown you a way forward in this matter. I am sorry I cannot be of more help.
Yes, indeed, you should apply to Just Answer Administration for a refund of your fee.