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No. Nothing like that yet. They wrote: I refer to our letters dated 2nd & 20th Feb 013 to which we have not received a response. As advised, for us to give further consideration to your Claim ( which i have already been paid ) and validate your policy please forward the following original documents. V5, Counter driving license & Photo Card,Certificate of Insurance , MOT Certificate. when you reported the claim you informed us that you use your vehicle to commute to and from work. You currently have social,Domestic and pleasure use only on your policy. Please provide me with written explanation as to why you did not disclose the correct information regarding the usage of your vehicle at inception of this policy. FAILURE TO CO-OPERATE COULD RESULT IN THE INVALIDATION OF YOUR POLICY. Respond next 7Days so that i can refer the issue to our underwriters for their consideration. Send by recorded delivery for safe delivery. End Quote. Tom
yes. I had an accident on the 14.o1/2013
Instead of stating to and from work after Social, Domestic & pleasure, they put (incl. commuting ). I didn't know the Word commuting to mean to & from work. I didn't want to choose the word i don't understand the meaning. I have no problem like this ever because thy usually state to & from place of work. I did not know also that Social, Domestic and pleasure will mean that i cannot use it to my place of employment. Too bad for me too , i did not read the POLICY CERTIFICATE which clearly stated that i cannot use it to work or study when they sent it to me until on the 14/03/2013 after getting 3 letters from them i became worried and decided to read it.
Should i forward the following original documents. V5, Counter driving license & Photo Card,Certificate of Insurance , MOT Certificate to them as they requested?. Can i send you my letter of apology to see if it is OK?
Thomas Shaibu.112 Nightingale Heights,Nightingale vale, SE18 4HJLONDON. 18/03/2013.THE Manager,ELDON Isurance Services.8th Floor cole cross House'156 Pilgrim StreetNew castle upon Tyne,NE1 6SU.Attention: Teresa hearst.LETTER OF APOLOGY.I refer to your letter REF: Indem/TH/XA145997 and wish toinform you that I did not understand the word (incl. commuting )on your Website to mean Driving to and from work. That was why iselected the best option among the five ONLINE of Social, Domestic and pleasure.I bought my Car primarily to take me to my place of emplyment and if there areone hundred boxes to Tick, i will tick the one that says toDrive to and from place of employment as my first option before any other.When i reported the accident to your staff, she asked me where i was coming fromand i immediately told her that i was going home from my place of work.If i had the intention to mislead or defraud my insurance company,would i have told her that i was going home from work ?Infact i never knew that they exist a policy that forbid someone fromDriving to his place of work.As a health care assistant, i cannotafford to be late to my work and that is the main reason why i bought the Car.I have already sent 1.V5 Registeration Document to DVLA, 2. Certificate of Insurance to ASDA and my premium have been refunded.3. MOT Certificate was sent to Kindertons a claim management that climed and salvaged my Car. 4. The only document with me now id my Driving license. Please let me know if you need this and i will send it to you.please note the the claim for this Car is already settled.Yours sincerely,Thomas shaibu.
I have no reply to the letter i forwarded to you to correct for me.
Have you seen that letter? Are working on it? You asked me to cut and paste which i did some time ago but no reply.
I made a mistake by saying that i sent V5 to DVLA instead of the Accident claim company. I just realized that after i sent it to you.
I will correct it before sending it off tomorrow.
Thanks for your help.