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vodafone customer service say that they can't give me detail on calls received during the period in question, my phone wasn't in use. I can prove from my bill that i didn't make a call. Vodafone can produce for the police incoming and outgoing call records but won't do the same for me.
I asked the policeman at the side of the road to check my phone. He refused but the written statement from the policeman makes no mention of this. It could have been easily dealt with at the roadside but he had made his mind up that he believed i was using the phone.
How much burden of proof is on him. can i forces them to request record from vodafone?