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Ask Dr. Dan Your Own Question

Dr. Dan
Dr. Dan, Engineer
Category: TV
Satisfied Customers: 1081
Experience:  B.S. Electrical & Computer Engineering, 20+ years technical experience
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i have 3 lines going down my tv how to fix please.

Customer Question

i have 3 lines going down my tv how to fix please.
Submitted: 3 years ago.
Category: TV
Expert:  Dr. Dan replied 3 years ago.

Dr. Dan :

Hi, my name is Dan and I will be working with you today on your question!

Dr. Dan :

Do the lines affect all input sources? (for example cable, DVD / Bluray, etc?)

Dr. Dan :

Do the lines overlay the content underneath?

Dr. Dan :

Sometimes these lines can represent a problem with your input signal, however it could also be a symptom of a cracked or damaged LCD screen

Dr. Dan :

Was there anything that impacted or bumped the TV screen recently?

Dr. Dan :

I would first check different inputs

Dr. Dan :

and if this is persistent throughout all inputs this may reflect a damaged screen

Dr. Dan :

If you can show me a picture of your screen that can often also help me determine what is going on

JACUSTOMER-fvzbf1wj- :

We have moved recently and noticed once the tv was moved.

Dr. Dan :

Hmm, any chance that it was physically hit / cracked during transport? That sounds like it may likely be the case if the lines are always appearing

JACUSTOMER-fvzbf1wj- :

Hi Dan , The Tv was packed well with bubble wrap but this migh be the case if so can you advise how to fix the screen has no cracks anywhere .

Dr. Dan :

If you had mover's insurance it may be worthwhile to file a claim and have some one assess the damage. Alternatively you would need to have a TV repair person assess the TV itself to see if the LCD is cracked or damaged at any place. If the panel is indeed damaged, the lines will appear with all inputs and regardless of the physical cables themselves. If you already have troubleshooted all your cables and inputs and see the same output, it may be worthwhile to have a TV repair technician evaluate the unit for damage and estimate a repair cost. If the panel is broken this may not be fixable without replacing the entire LCD which is usually more expensive than replacing the TV with a new replacement.

Dr. Dan :

Let me know if that helps

Expert:  Dr. Dan replied 3 years ago.
If you have further questions, please feel free to ask them below and I will gladly continue to assist you, otherwise please take a moment to rate our interaction to close this question.

Thank you,

Dan

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