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Ask Shahid Your Own Question
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 11586
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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How do I re-tune my bravia tv? The settings selection only

Customer Question

How do I re-tune my bravia tv? The settings selection only allows me into the picture mode facility.
Submitted: 4 years ago.
Category: TV
Expert:  Shahid replied 4 years ago.
Hello, my name is Shahid, I'll be happy to assist you.
Please allow me to ask you a few questions about your TV so that we can troubleshoot the issue.

- Can you please get the model number written on back of TV?
- Is TV connected to antenna or cable/ satellite box for TV channels signal?

Thanks.
Customer: replied 4 years ago.

model no--KDL 32S5500 connected to antenna

Expert:  Shahid replied 4 years ago.
Thanks John for the reply.

- Do you see TV as option to select if press Input button on TV or its remote?
Customer: replied 4 years ago.


I don't think so. Other digital channels are available, but I can't get itv4 and yesterday channels now--although I used to get them

Expert:  Shahid replied 4 years ago.
Thanks for the info.
So TV shows channels but missing few of them and you want to rescan channels, is that correct?

Customer: replied 4 years ago.

Yes, Shahid.

Expert:  Shahid replied 4 years ago.

OK, please press Menu on TV remote to get menu screen, go to Settings then select Setup then select Digital Setup then select Digital Auto Tuning and press OK to proceed.
Tuning may take little time to finish.

Please post back how it worked.
Thank you.
Customer: replied 4 years ago.


When I get to settings, there is no selection for Setup --this is the problem.

Customer: replied 4 years ago.

Thankyou Shahid, I have done an auto-tune, but freeview channels 19


and 24 are showing'not available'. Other freeview channels are o k.

Expert:  Shahid replied 4 years ago.
Hi John,

Would you like to reset TV to restore default settings then perform auto tuning so TV can get fresh channel data?

Thanks.
Customer: replied 4 years ago.

Thanks Shadid, I can't do that now, Perhaps I could try tomorrow.


John.

Expert:  Shahid replied 4 years ago.

No problem John,
We can continue it from here by tomorrow.

Thanks,

Shahid.