Hello, and welcome. My name is Nathan, and I’ll be assisting you today.
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Hi there, sorry to hear you're having trouble,
can you tell me a bit more about your equipment please?
Make/model of the tv, make/model of the dvd, cable box, etc, and how they are currently connected (if you don't know what the connections are called, describe to me the color/shape/style of the connector, and the label of the ports they are plugged into on back of the tv)
I've seen your follow up post that the tv is a TX-32LD700
I still need some added information on your bt or sky box, your dvd player, etc, before I can further advise on the connections.
Please let me know, when you have a chance.
If it is easier, you can upload a photo of the back of the set, showing the connections.