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Pete
Pete, Technician
Category: TV
Satisfied Customers: 17330
Experience:  Over 16 years of experience in the Electronics and IT industries.
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My jvc television has suddenly developed an over size picture.

Customer Question

My jvc television has suddenly developed an over size picture. I cannot see thr top or bottom inch of the picture. Ithought it was a vertial hold problem but cannot find how to rectify it
Submitted: 3 years ago.
Category: TV
Expert:  Pete replied 3 years ago.
Hi there,
What is the full make and model number of your TV?
Do you have the original remote available?
What is the model number on the remote?
Customer: replied 3 years ago.

The TV is a JVC Model No LT-32DG20J and is operated in conjunction with and through a Sky + HD box. The sky remote model No is - UR1672-00-21R00
I cannot find the original JVC remote which has not been used for years.


 

Expert:  Pete replied 3 years ago.
Hi Keith,
The zoom aspect ratio of the TV will need to be adjusted.
This is normally done with the original TV remote, however if the Sky remote is able to access the TV's on-screen menu, then you can adjust the aspect settings there.
Expert:  Pete replied 3 years ago.
Hi Keith,


I'm just following up with you to see how everything is going. Do you need any further assistance?

Let me know,

Pete.