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Steven
Steven, Technician
Category: TV
Satisfied Customers: 1270
Experience:  Lic. and insured, 30 years experience.
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why does my guide show no information available for all

Customer Question

why does my guide show 'no information available' for all channels?
Submitted: 4 years ago.
Category: TV
Expert:  TV Tech1 replied 4 years ago.

Hello, I'm TV Tech1 and I'll be working with you to identify and help you resolve your problem.

 

Guide information installs when the TV channel that sends that information to the guide transmits it. I usually have to wait about an hour for it to partially populate the guide and about 4- 6 hours for it to fully populate a 2 week list of channels and shows. Did you give it that period of time to do its downloading?