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Steven
Steven, Technician
Category: TV
Satisfied Customers: 1270
Experience:  Lic. and insured, 30 years experience.
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Hi, We have a Samsung TV LE32C405E1W which is just over 3 years

Customer Question

Hi, We have a Samsung TV LE32C405E1W which is just over 3 years old.

The volume keeps turning itself down and then the red light flashes constantly on the front of the TV. If we try and turn the volume up it will turn itself down straight away. The red light flashes constantly on the TV.

We've checked it's not the remote (by removing the batteries). However, the problem still continues. We have also tried unplugging the tv and resetting to factory settings.

The picture signal has also been a bit temperamental for the last few weeks.
Submitted: 4 years ago.
Category: TV
Expert:  Shahid replied 4 years ago.

Hello, my name isXXXXX be happy to assist you.

Please allow me to ask you a few questions to diagnose the problem.

 

 

- Have you checked volume down button on TV front that might get stuck (if its not touch buttons)?

 

 

Thanks.

Customer: replied 4 years ago.

Hi Shahid,


The volume button is not stuck.

Expert:  Shahid replied 4 years ago.
Thanks for the reply.

- Does TV has touch buttons on front or need to push?

- Can you please recheck TV model number as LE32C405E1W seems incorrect?