I am in a panic.JustAnswer does not seem to work O.K.for me.
When I register with my email address it says it is a duplicate.Its not.I used the service some years ago.There is only one Peter kisby and that is me.
In reply to your request the hand set model number is SE-RO298.
I have replaced the scart lead and aerial feed but no go.And I also have some background "ghosting"on the picture in Toshiba mode.
Sure do hope this message gets through to you.
P.S.I have already pressed box 4 assessment and think I should not have done this until the end of the task.So I sent all this info to Customer Services and that came back as "not known email address".
"What's going on?.
How do I do a full reset?.What do you mean by the system be plugged in and turned off overnight?
I left it on standby last 24 hoiurs.No change with EPG.
Should I go to reset now?Is that the thing called return to factory condition?
If I return to factory condition,will it erase the films etc saved on my hard drive?
I clicked on reset and it would not do it.Just threw me back to the foot of the listed menu where "factory reset sits"
Nothing reset.All hard drive content as was.
Where do we go from here.
Definitely on the DVR.
I loaded times into the manual timer.It came on and off at the correct times.But it records a good picture whilst the T.V.is turned on.But as soon as I turn the T.V. off the picture goes blank.
If I just load in times and turn off TV before start time it is completely blank and runs exactly to timer time start/finish.
I have tried reset time and again.It just throws me back to set up general settings in the DVR.
The antennae goes into the plug marked "antenna in"in the back of the DVR..Below that a plug is marked "out" and that leads directly to the T.V. where there is one plug marked "antenna in".
On the DVR there is a scart socket marked AV! TV.This is connected to the T.V.to the only scart socket on the T.V.
There is another scart socket on the DVR marked AV2 DECODER (HDD/DVD/DVR).
This scart socket is empty.If I put the scart socket from the AV1 TV in here I get a blank screen in AV1,2,3 and 4.
Through the DVR tuner with the scart connected.
In TV mode the DVR handset has no effect on any button.
With the T.V.remote I can get the EPG as provided by Samsung.But there is no way I can highlight a programme and record it.
With the DVR remote I get no EPG and seeing no programmes I cannot highlight a programme to record it.
The DVR handset acts strangely in as much as if I press the button for No.1 channel it just moves from AV1 to AV2.If I press the channel "rocker switch" to advance channel by 1 channel it just moves from AV1 to AV2.
If I go into "manual timer" I can set the the time with the handset for on and off.When I tr to set the channel again it just moves from AV1 to AV2,AV3 Disc and back to AV1.
Michael.....there are 4 buttons at the top of the DVR handset.
On/off;HDMI which changes nothing;Input select which goes through the AV1,AV2,AV3 Disc and back to AV1.If I hold this button down it just keeps changing in the sequence described.FinallyOpen/Close which takes in or rejects VHS cassettes or DVD discs.
I notice that in T.V.mode the picture is crystal clear.In VHR mode there is ghosting.A faint image moving from left to right.The faint image is a copy of the main picture showing.And the sound track is delayed on speech.I.E.the sentence ends;the mouth closes but the sound carries on for a short duration.
Hope this helps. .
Took the unit to a repair shop.They re programmed the micro processor..
EPG works fine now.