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Steven
Steven, Technician
Category: TV
Satisfied Customers: 1270
Experience:  Licensed TV repair technician in the US with over 30 experience in the US.
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unable to record on ue40eh5300

Customer Question

unable to record on ue40eh5300 uk resident and tv bought in uk 

Submitted: 2 years ago.
Category: TV
Expert:  Shaheen replied 2 years ago.

Hello Trevor,

Welcome to Just Answer. Sorry to hear about your trouble. My name is XXXXX XXXXX I will try my level best to solve your issue.

Did the HDD completed device performance test?

Customer: replied 2 years ago.
didnt ask or request to format disc have another tv the same and set that up.no bother?
Expert:  Shaheen replied 2 years ago.
Thanks for the reply.

  1. Content from which source are you trying to record, like cable box, satellite box, DVD player or simpy cable?
  2. Was the same source used in the another TV to record?
  3. Is there enough free space on the hard disk?

Customer: replied 2 years ago.
try to record from the built in freeview new hdd sp it empty both tv the same both hdd the same other tv when first set up asked to format hdd which tv did and can record any freeview channel cpme tp set this tv up plug hdd in show usb device connected not asked to format when try to set record tv message say not available gone through settings on both tv and set up the same hope this helps
Expert:  Shaheen replied 2 years ago.
I am out of ideas. I will opt out so that other experts can chime in.

Good luck!

--
This is not an info request
Customer: replied 2 years ago.
Relist: Answer quality.

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