How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask info tech Your Own Question

info tech
info tech, Technician
Category: TV
Satisfied Customers: 14387
Experience:  Television Engineer for many high street outlets 20 plus years experience
18621325
Type Your TV Question Here...
info tech is online now

I have a wall hung 26 inch Samsung LCD TV Model LE26A457 purchased

Resolved Question:

I have a wall hung 26 inch Samsung LCD TV Model LE26A457 purchased in late 2008. It has Sky and Freeeview

The red light comes on at the front showing it has power but it will only very rarely produce a picture or sound - just remaining blank black and silent. Occasionally it does come on - apparently of its own volition and sometimes in the middle of the night. When it does come on, it responds to all controls.

We have tried a change of power lead, checked the aerial connections, changed handset batteries and are confident that power is switched on at the all and on the front of the device.
Submitted: 3 years ago.
Category: TV
Expert:  info tech replied 3 years ago.
Hello
Welcome
Thanks for the Question

Samsung sets suffer from bad capacitors on the powerboard its a common issue with all samsungs globally so the first check would be a visual one for bad capacitors on the powerboard , are you able to do this work yourself?
Assuming it is capacitor trouble (likely)then a engineer will charge around £60 to repair this

Please let me know if you need more info

Please consider rating the answer positively, rating me positively enables me to receive credit from the site, thank you, XXXXX XXXXX will remain open and stay open as long as you need it.If you have any concerns please dont rate instead press the "reply to expert" tab and I will answer any queries you have

Many Thanks
Anthony
Customer: replied 3 years ago.

Thank you for reply.


 


No, I am not capable of this work myself.


 


Will a technician definitely to able to ID the faulty capacitor and fix it (for about £60) or is there a risk that he/she will not be able to ID the fault. My TV has already been to a repair shop once for this problem with no improved result.


 


With a new TV at £250 ish, I am not much inclioned to spend £60 on a five year old one if 'repair' mihgt fail and still cost £60

Expert:  info tech replied 3 years ago.
Hi Anne

I see so you have had it in to repair in that case the first check would have been those capacitors (every tech is aware of this)so its probably mainboard or regulators on the powerboard so I am with you on your judgement, however any repair carried out to a TV has a 3 month warranty for that repair and the same symptoms happening again, for a set of this size though they are reasonably cheap so its a 50\50 decision, it may however be better for you to just get new.

Sorry its nothing easier

Please consider rating the answer positively, rating me positively enables me to receive credit from the site, thank you, XXXXX XXXXX will remain open and stay open as long as you need it.If you have any concerns please dont rate instead press the "reply to expert" tab and I will answer any queries you have

Many Thanks
Anthony
info tech, Technician
Category: TV
Satisfied Customers: 14387
Experience: Television Engineer for many high street outlets 20 plus years experience
info tech and other TV Specialists are ready to help you

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Steven

    Steven

    Technician

    Satisfied Customers:

    1270
    Licensed TV repair technician in the US with over 30 experience in the US.
< Previous | Next >
  • http://ww2.justanswer.co.uk/uploads/ST/steven.benoit/2011-4-1_194735_untitled1.64x64.jpg Steven's Avatar

    Steven

    Technician

    Satisfied Customers:

    1270
    Licensed TV repair technician in the US with over 30 experience in the US.
  • http://ww2.justanswer.co.uk/uploads/europro/2009-7-31_232635_DSC02497.JPG euro-pro llc's Avatar

    euro-pro llc

    Technician

    Satisfied Customers:

    1069
    20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,
  • http://ww2.justanswer.co.uk/uploads/mistersony/2010-12-13_235638_conrad2.jpg Conrad's Avatar

    Conrad

    Technician

    Satisfied Customers:

    942
    Training on many types of consumer electronics, training on Sony Samsung and JVC
  • http://ww2.justanswer.co.uk/uploads/AL/alr3d/2012-5-3_143712_14.64x64.jpg alr3d's Avatar

    alr3d

    Technician

    Satisfied Customers:

    764
    tv repair
  • http://ww2.justanswer.co.uk/uploads/PlasmaLCDPro/2009-09-01_011602_techavatar.JPG Flatpanel Guru's Avatar

    Flatpanel Guru

    Lead Technician HD

    Satisfied Customers:

    692
    Factory Trained and Certified on PLASMA, HDTV, LCD, and Bose. Authorized Servicer, 15yrs Exp.
  • http://ww2.justanswer.co.uk/uploads/frep420/2009-06-13_215917_j.jpg Jeff the TV Guy's Avatar

    Jeff the TV Guy

    Technician

    Satisfied Customers:

    691
    10 years expeience in consumer electronics. 3 years experience in DLP, Plasma, and LCD repair.
  • http://ww2.justanswer.co.uk/uploads/callallen/2009-10-26_013927_100_2875.jpg Allen's Avatar

    Allen

    Technician

    Satisfied Customers:

    534
    37 years tv service with Panasonic, Hitachi ,RCA