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KevinWhiteJA
KevinWhiteJA, Technician
Category: TV
Satisfied Customers: 994
Experience:  10+ years experience in electronics
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Hi, I hope you can help. My Tv screen has blank changing colour

Resolved Question:

Hi, I hope you can help. My Tv screen has blank changing colour screen with TV and You view BT box on! I am unsure if children have changed any settings was working at night but not in morning...
Thanks
Mairi
Submitted: 3 years ago.
Category: TV
Expert:  KevinWhiteJA replied 3 years ago.

KevinWhiteJA :

Hi Mairi

KevinWhiteJA :

welcome to Just answer

KevinWhiteJA :

Please tell me its complete model number

KevinWhiteJA :

and how old is it ?

Customer:

Technika LCD32 probably 3 or 4 years I think.

Customer:

LCD32 207

KevinWhiteJA :

Thanks

KevinWhiteJA :

does the standby light flash as well ?

Customer:

It appears to come straight on to colour changing screen when it would normally go on standby with blue standby light on below screen.

KevinWhiteJA :

How long have you left it unplugged ?

Customer:

Only for a minute if that!

KevinWhiteJA :

leave it unplugged for around 20 minutes...if the problem returns then you will have to open the unit and check for blown/puffed caps inside the unit

Customer:

Ok I have unplugged now and will try start up in 20+ minutes.

KevinWhiteJA :

sure no problem

KevinWhiteJA :

I will wait

Customer:

Thanks.

Customer:

Mairi

KevinWhiteJA :

please let me know how it goes

KevinWhiteJA :

Kevin :)

Customer:

I will. Do you stay online with others at the moment?

KevinWhiteJA :

Yes

KevinWhiteJA :

please plug it back and let me know

Customer:

Hi it has gone straight back to same coloured screen...

KevinWhiteJA :

working fine now ?

KevinWhiteJA :

oh you mean the same screen that was coming earlier "changing color screen"

Customer:

Yes only the ever changing coloured screen flashing from one colour to another!

KevinWhiteJA :

OK, follow this and let me know what happens

KevinWhiteJA :

Press MENU on remote

KevinWhiteJA :

then press OK

KevinWhiteJA :

then select RESET TO DEFAULTS

KevinWhiteJA :

then RESET MENU SYSTEMS

KevinWhiteJA :

if anyone has changed anything this should reset everything to its default

KevinWhiteJA :

let me know how it goes

Customer:

Sorry no change at the moment.

KevinWhiteJA :

ok, are you willing to carry out this repair yourself ?

Customer:

I don't think so.... With 4 children and work and being a woman on my own, maybe I will leave it for the experts!! Do you think that it is a new tv I need? Thanks for help anyway.

Customer:

Mairi

KevinWhiteJA :

I believe the repair will cost around £100 as everything else seems to be working fine...You can get back to me if you need any assistance and I will help with no additional charges.....Is there anything else I can assist you with today ?

Customer:

No, I hope no more problems for today! Thanks for your help.

KevinWhiteJA :

You're welcome....Excellent feedback is appreciated if you are satisfied with my assistance....Have a Good Evening Mairi

Customer:

You too, It is actually quite good without TV for me, maybe not for the children!

KevinWhiteJA, Technician
Category: TV
Satisfied Customers: 994
Experience: 10+ years experience in electronics
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