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info tech
info tech, Technician
Category: TV
Satisfied Customers: 14657
Experience:  Television Engineer for many high street outlets 20 plus years experience
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I HAVE PURCHASED A SHARP AQUOS LC50LE751K TV AND I AM HAVING

Resolved Question:

I HAVE PURCHASED A SHARP AQUOS LC50LE751K TV AND I AM HAVING AUDIO SYNC PROBLEMS ,ANY SUGGESTIONS
Submitted: 3 years ago.
Category: TV
Expert:  info tech replied 3 years ago.
Hello
Welcome
Thanks for the Question

How are you viewing TV services please?satellite\cable\aerial?

Anthony
Customer: replied 3 years ago.

SOME FREEVIEW CHANNELS,BUT MAINLY BLURAYS AND DVDS. SOMETIMES NETFLIX

Expert:  info tech replied 3 years ago.
Hi

And you have bad lip sync on them all?

Anthony
Customer: replied 3 years ago.

YES

Expert:  info tech replied 3 years ago.
Hi

If you go into the settings menu please let me know what version of the firmware you have is it version 1.39.9 or lower?

Anthony
Customer: replied 3 years ago.

SOFTWARE 0.1.35.5

Expert:  info tech replied 3 years ago.
Hi

Its the firmware it needs to be upgraded to 2.3.9

You have two options do it yourself or ring sharp to get them to do it via your warranty, the set may have been in storage and missed the upgrade, if the set has an over-air download you could use that however in many cases with sharp it has to be done manually

http://www.sharpelectronics.info/software.aspx <<click

Let me know if you need more info

Let me know if you need more info

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Many Thanks
Anthony
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