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Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 9671
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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LG TV 42LS3450-ZA TV ON STAND BY HAD A POWER CUT TV REMAINS

Resolved Question:

LG TV 42LS3450-ZA TV ON STAND BY HAD A POWER CUT TV REMAINS ON STAND BY EVEN USING REMOTE OR TV BUTTONS.HAD AWORD WITH LG PERSON SAYS THER MUST BE AFAULT IN TV JUST OUT OF GARAUNTEE, SO TOUTH IS THER ASIMPLE REPAIR IAM A RETIRED HEATING ENG. AM NOT TO THICK.
Submitted: 2 years ago.
Category: TV
Expert:  Shahid replied 2 years ago.
Hello, my name isXXXXX be happy to assist you.
I'm sorry you are having trouble with this TV.

Please allow me to ask you a few questions to diagnose the problem.

- Have you tried to unplug TV power cord from wall socket for 10 minutes to reset, replug and check?

Thanks.
Customer: replied 2 years ago.

yes tv is now working .thank you.why could the lg experthave not told me to do this.again thank you,

Expert:  Shahid replied 2 years ago.
Hi Patrick,

Glad to know TV is back in business and reset did work.
Not sure why LG rep ignore it, please feel free to respond if you have any additional questions.

A positive rating to answer would be greatly appreciated!
Regards,

Shahid.
Shahid, Technician
Category: TV
Satisfied Customers: 9671
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Shahid and 3 other TV Specialists are ready to help you

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