How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Shahid Your Own Question
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 11453
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
33243543
Type Your TV Question Here...
Shahid is online now

LG TV 42LS3450-ZA TV ON STAND BY HAD A POWER CUT TV REMAINS

Resolved Question:

LG TV 42LS3450-ZA TV ON STAND BY HAD A POWER CUT TV REMAINS ON STAND BY EVEN USING REMOTE OR TV BUTTONS.HAD AWORD WITH LG PERSON SAYS THER MUST BE AFAULT IN TV JUST OUT OF GARAUNTEE, SO TOUTH IS THER ASIMPLE REPAIR IAM A RETIRED HEATING ENG. AM NOT TO THICK.
Submitted: 3 years ago.
Category: TV
Expert:  Shahid replied 3 years ago.
Hello, my name isXXXXX be happy to assist you.
I'm sorry you are having trouble with this TV.

Please allow me to ask you a few questions to diagnose the problem.

- Have you tried to unplug TV power cord from wall socket for 10 minutes to reset, replug and check?

Thanks.
Customer: replied 3 years ago.

yes tv is now working .thank you.why could the lg experthave not told me to do this.again thank you,

Expert:  Shahid replied 3 years ago.
Hi Patrick,

Glad to know TV is back in business and reset did work.
Not sure why LG rep ignore it, please feel free to respond if you have any additional questions.

A positive rating to answer would be greatly appreciated!
Regards,

Shahid.
Shahid and 3 other TV Specialists are ready to help you