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Wes
Wes, Consultant
Category: TV
Satisfied Customers: 962
Experience:  Authorized Samsung Partner, 8 years CE support experience
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My unit is locked into Ext-l mode,Tried re-setting but nothing

Customer Question

My unit is locked into Ext-l mode,Tried re-setting but nothing happens
Submitted: 3 years ago.
Category: TV
Expert:  Wes replied 3 years ago.

Wes :

My name is Wes and I will be assisting you today. Please favorite or bookmark this page press CTRL+D, so you can return here if we get disconnected.

Wes :

Two things you can try here. First, try hitting the External Link Button behind the front door flap, or Attempt a hard reset by pressing and holding the power button for 10 seconds.

Wes :

let me know if you need more help and I will reconnect to further assist you. Also, if you have more questions, let me know what the model number for the display is.