My name is Wes and I will be assisting you today. Please favorite or bookmark this page press CTRL+D, so you can return here if we get disconnected.
Two things you can try here. First, try hitting the External Link Button behind the front door flap, or Attempt a hard reset by pressing and holding the power button for 10 seconds.
let me know if you need more help and I will reconnect to further assist you. Also, if you have more questions, let me know what the model number for the display is.