How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Steven Your Own Question
Steven
Steven, Technician
Category: TV
Satisfied Customers: 1270
Experience:  Lic. and insured, 30 years experience.
59014109
Type Your TV Question Here...
Steven is online now

Hitachi 42inch tv picture keeps breaking up worst on bbc 1

Customer Question

Hitachi 42inch tv picture keeps breaking up worst on bbc 1 and 2
Submitted: 3 years ago.
Category: TV
Expert:  Shahid replied 3 years ago.
Hello, my name is Shahid, I'll be happy to assist you.
Sorry for delayed reply.
Please allow me to ask you a few questions to diagnose the problem.

- Can you please get me the model number written on back of TV?
- How old is the TV and how long it have had this problem?

Thanks.

Customer: replied 3 years ago.
LA2VPO1U
Serial number. V79900865
Had approx 4years
Someone said my arial signal too strong
Problem approx 6months but is getting worse
Expert:  Shahid replied 3 years ago.
Can you please recheck TV model number as LA2VPO1U seems invalid number for Hitachi.
Also, have you tried to retune/ rescan channels in TV?

Customer: replied 3 years ago.
Serial number L42VPO1U
Yes tried retune etc.
Expert:  Shahid replied 3 years ago.
Serial number is different thing, I need TV model number that would be written nearby the serial number.

Thanks.