How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask info tech Your Own Question
info tech
info tech, Technician
Category: TV
Satisfied Customers: 14686
Experience:  Television Engineer for many high street outlets 20 plus years experience
18621325
Type Your TV Question Here...
info tech is online now

My LG TV model 42LV355T has suddenly got no sound any idea

Resolved Question:

My LG TV model 42LV355T has suddenly got no sound any idea why?
Submitted: 3 years ago.
Category: TV
Expert:  info tech replied 3 years ago.
Hello
Welcome
Thanks for the Question

How are you viewing TV services please?satellite\cable\aerial\ set top box?

Let me know thank you

Anthony
Customer: replied 3 years ago.

Satellite Sky

Expert:  info tech replied 3 years ago.
Hi

OK please reboot the sky box by unplugging it from the wall waiting 5 mins then replugging it back in again

Let me know if that changes anything please, also check the lead from the sky to the TV make sure its snuggly home

Anthony
Customer: replied 3 years ago.

checked everything no change

Expert:  info tech replied 3 years ago.
Hi

OK and you rebooted the box ...

OK please try another input like a dvd or a bluray player or even an old videorecorder let me know if you have sound or not using that

Thanks
Anthony
Customer: replied 3 years ago.

Just found scart cable loose, now working ok. Thanks

Expert:  info tech replied 3 years ago.
Hi

Thats great news!

Let me know if I can do anything else

Please remember to rate the answer positively their will be a rating bar with this post thanks again

Regards
Anthony
info tech and other TV Specialists are ready to help you