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Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 10811
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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Wrong Viewing Card shown on screen. HD Box 47000503782264860.

Customer Question

Wrong Viewing Card shown on screen.
HD Box 47000503782264860. The television is on the the viewing card in place.
Submitted: 3 years ago.
Category: TV
Expert:  Shahid replied 3 years ago.
Hello, my name is Shahid, I'll be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.

- Have you tried to send an email to [email protected] or call 08442 414 141?

Thanks.

Customer: replied 3 years ago.

I have not emailed *****@******.***.


 


Called 08442 414 1417 and told there was a long wait.

Customer: replied 3 years ago.

I have not emailed *****@******.***.


 


Called 08442 414 141 and told there was a long wait.

Expert:  Shahid replied 3 years ago.
OK, please try to email at above mentioned address and reply back how it goes.

Thanks.

Customer: replied 3 years ago.

At 16.02 emailed myskybsb as you suggested and have not received a reply (nearly three hours) ... so no Sky programmes tonight despite playing £72 per month!

Expert:  Shahid replied 3 years ago.

I'm sorry for that delay, we are not Sky TV and have no control over Sky operations.

Please try following Sky links to register your complaint...

http://contactus.sky.com/uk

http://help.sky.com/my-account/make-a-complaint/how-to-make-a-complaint

I trust my input will help you out. Please feel free to respond if you have any additional questions.
Regards,

Shahid.

Expert:  Shahid replied 3 years ago.
Hi there,

I wanted to briefly follow up with you and see how the info worked, and see if that accomplished what you were looking to do!

Please reply back here if there is additional questions.


Thank you.