How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Steven Your Own Question
Steven
Steven, Technician
Category: TV
Satisfied Customers: 1270
Experience:  Lic. and insured, 30 years experience.
59014109
Type Your TV Question Here...
Steven is online now

I am not getting any sound from my Panasonic TV TX-37LZD85.

Customer Question

I am not getting any sound from my Panasonic TV TX-37LZD85. The Mute function is off. The remote control is working, and the volume display bar moves left or right when instructed, but no sound is forthcoming. Can you offer any advice? My email address is *****@******.***, and my telephone number is ***** XXXXX Thank you, ***** *****

Submitted: 3 years ago.
Category: TV
Expert:  Jack replied 3 years ago.

Hello , my name is Jack
Perhaps I can help you with this problem but first i would have a few questions;

Is this tv connected to a cable box/converter,satellite receiver,digital converter etc ?
Do you have other equipment like a dvd,bluray,games etc. connected to this tv ?
If so , do you have this problem no matter what is playing on tv ?