TV Repair Questions? Ask a TV Technician for Answers ASAP
The model number is *****
The TV is connected to aerial via digital DVD/VCR combi. TV is also connnected to Virgin media cable box.
When you press Menu on the remote, one of the settings that appear is Option. The TV manual says this option is either for listening to music without a picture. Somehow this option has been switched on but no audio either and the manual doesn't explain how to switch it off to get picture and audio back. I've checked all the connections at the back of the TV and all ok.
I don't understand you're question. My original question makes clear that I've already accessed the Menu. I need to know how to cancel the Option for Audio Only when the 'Both picture and audio' box says OFF and doesn't change when I press the up/down buttons.
I've done the reset but still just a blank screen.
Will do. Will you still be there in 10+ minutes?
Thanks for waiting. It's bad news - still no picture or audio.
I understand the risk. Let's proceed.
Yes - my turn to wait.
Oh dear. I've done it several times but no letter K or orange characters or any other response. Just the same blank screen.
Still nothing. Sigh...
Hi Shahid. Picture and audio came back the following evening when I switched on the TV but...
...what's been happening since then is that the TV starts to scroll through the input AV channels every 60 secs. This means that I have to use the remote to restore the TV channel.
Do you know what I can do to stop the slipping off channel?
The TV started working on its own.
Devices connected are:
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Thanks for trying, Shahid but it's now been replaced with a new TV.