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Steven
Steven, Technician
Category: TV
Satisfied Customers: 1270
Experience:  Lic. and insured, 30 years experience.
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Hi when I run a slide show on my panasonic TX42A400B from a

Customer Question

Hi when I run a slide show on my panasonic TX42A400B from a fat 32 usb stick the TV shows my pictures but for every picture that show up there is another picture that is a black screen that says cannot read file in red. Does any one know how I can fix this.
Submitted: 3 years ago.
Category: TV
Expert:  Shahid replied 3 years ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- What is the capacity/ memory size of USB memory stick connected to the TV?
- Have you tried another USB memory stick?
Thanks.
Customer: replied 3 years ago.

Hi

I have not tried a different memory stick however this one is brand bought for this purpose.

it is a 16 gb stick

Expert:  Shahid replied 3 years ago.
Hi Nick,
Sorry for delayed reply, can you please try different and low size USB memory stick on this TV and reply back with the result?
Thanks.
Customer: replied 3 years ago.

Hi Ive just tried it with a 8gb usb and still the same problem

Expert:  Shahid replied 3 years ago.
OK, can you please format the USB memory stick on PC then copy the images on it and check, does PC display pictures correctly or gives any error, if all is set, plug that USB in TV and check.
Thanks.