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Steven
Steven, Technician
Category: TV
Satisfied Customers: 1270
Experience:  Lic. and insured, 30 years experience.
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TV model 32DH5O0E I have the above tv which is having problems

Customer Question

TV model 32DH5O0E
I have the above tv which is having problems connecting to my new Virgin TiVo box. I'm told I need to do a software upgrade ??
Submitted: 3 years ago.
Category: TV
Expert:  Aric replied 3 years ago.
Hello and sorry you're having problems. In order to determine what's causing this, I need to ask you for more information.
1) How long have you owned the set for and when did the problem occur?
2) How are you trying to connect the Virgin Tivo box to the TV (what type of cables)?
3) What exactly are you seeing on your TV screen?