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Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 11003
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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My samsung tv seems to be stuck on atv when i try to change

Customer Question

My samsung tv seems to be stuck on atv when i try to change source it keeps going back to atv.
Submitted: 2 years ago.
Category: TV
Expert:  Shahid replied 2 years ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- Can you please get me the model number off of TV?
- Is the TV connected to Ariel for local broadcasting or satellite box?
These info will help to troubleshoot the problem.
Thanks.
Customer: replied 2 years ago.

model number LE37B550A5W

Connected to virgin tivo box

Expert:  Shahid replied 2 years ago.
Thanks Annette for the info.
Have you tried to unplug TV and Virgin Tivo box power cords from wall socket for 10 minutes to reset, replug back in, turn them On and select Source in TV to see if it gives Tivo picture?
If not yet, can you try it now and reply back with the result?
Expert:  Shahid replied 2 years ago.
Hi there,

I wanted to briefly follow up with you and see how the info worked, and see if that accomplished what you were looking to do!

Please reply back here if there is additional questions.


Thank you.

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