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info tech
info tech, Technician
Category: TV
Satisfied Customers: 13930
Experience:  Television Engineer for many high street outlets 20 plus years experience
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i have a panasonic 19inch tv, but it doesn't hold settings.

Resolved Question:

i have a panasonic 19inch tv, but it doesn't hold settings. i.e if you set link settings to on, after switching tv off, next time shows settings off ! so viera link doesn't work.
Submitted: 2 years ago.
Category: TV
Expert:  info tech replied 2 years ago.
Hello
Welcome
Thanks for the Question
Initially please unplug the set from the wallpower wait 5 mins then replug the set back in again and try the operation again, let me know if it now starts storing or not please
Thank You
Anthony
Customer: replied 2 years ago.

hi, thanks, ***** ***** tried that before but it wasn't successful however i will try it again when i get home and respond tomorrow. many thanks,

Dave

Expert:  info tech replied 2 years ago.
Dave if it works thats great let me know if it DOES NOT work then let me know too but then we move on with it
Thanks
Anthony
Customer: replied 2 years ago.

Hi, regretably it hasn't worked. It seems to hold memory for a few hours only. Could it be a software problem do you think.?

Dave

Expert:  info tech replied 2 years ago.
Hi
Dave let me know the model number of the set found on the back of the set
Thanks
Anthony
Customer: replied 2 years ago.

It is TX-L19XM6B

Expert:  info tech replied 2 years ago.
Hi
If the set is not under warranty you will need to replace the mainboard, their is no firmware for this set at panasonic (as far as I can see)so if you think you can do this work yourself please let me know
Anthony
info tech, Technician
Category: TV
Satisfied Customers: 13930
Experience: Television Engineer for many high street outlets 20 plus years experience
info tech and 3 other TV Specialists are ready to help you
Customer: replied 2 years ago.

It is just out of warranty, i will just leave as it is, rather than go to expense of replacing mainboard, although i can do it myself. Thankyou for your advice and help. Regards Dave

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