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Pete
Pete, Technician
Category: TV
Satisfied Customers: 18095
Experience:  Over 16 years of experience in the Electronics and IT industries.
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Hello,we've got panasonic viera tvlast night the tv was

Resolved Question:

Hello,
we've got panasonic viera tv
last night the tv was on bbc1 channel and sound off
all of a sudden the sound went to 65 volume and the tv showed a photo from our upstairs room...!! That was really frightening...
How is that possible to happen?
We had a housemate who lived in the upstairs room but he moved out couple of days ago and the photo showed the room after he left....
Submitted: 2 years ago.
Category: TV
Expert:  Pete replied 2 years ago.
Hi there,
Depending on what exact model of Viera TV you have, it may be possible to control it remotely.
If the housemate had access to it, he may have set it up so that he can control it from a different location.
If you don't use the smart functions, then I would suggest that you disconnect the TV from the internet. If you do use the smart functions, then you should reset it and change all of your wireless passwords, etc. that the housemate may have had access to.
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