Hello , my name is Jack Perhaps I can help you with this problem but first i would have a few questions ;
Did this problem happen all of sudden or gradually got worse over the last few days/weeks ?
Does it seem to get better/worse as the tv warms up ?
Could you please lookup your tv`s model number located on the back cover ?
it happened all of a sudden
it doesnt seem to changed as it warms up, its more solid at the top and more like snowy towards the bottom
model no PS51F4900
O.k and do you hae other equipment like a dvd connected to this tv and if so , does it show the same problem ?
If ypu open the tv`s own menu , does it cover that line or does it shows over the menu ?
line still visible when dvd playing and tv not connected to ariel just thru sky and still visible
Sorry this took a while ,something came up and i will have to step out for a while .
I will opt out and repost your questions for other techs to see .
You don`t have to do anything , your question will be reposted for other techs. to see and jump in.
Just stand by and someone should be with you shortly .
displays behind the line and its about half a centimeter thick, I purchased the tv 3 weeks ago second hand
ive tried the power button but it has not made any change to the screen