How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Nathan Your Own Question

Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 20359
Experience:  Custom home theater installer, authorized dealer top brands.
59725966
Type Your TV Question Here...
Nathan is online now

My problem is echo: Samsung UE32H5500 receives TV signal from

Customer Question

My problem is echo: Samsung UE32H5500 receives TV signal from aerial-connected TVONICS DVR which is connected to TV by HDMI cable. TV also connected to Pioneer amp from TOSlink socket converted by DAC to phono sockets in amp. The sound comes first from speakers connected to amp and then from TV speakers creating echo effect. Can they both be instantaneous by some other configuration? Our previous TV worked and we like the surround sound effect.
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.
Nathan :

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Nathan :

Sorry to hear you're having trouble,

Nathan :

this type of echo is a common side effect of the connection methods used. The intent of an external system is that you would disable the tvs internal speakers, which tend to be underpowered and of inferior quality compared to external speakers.

Nathan :

It would be recommended that you pick one or the other. Using both is not giving you surround sound, it is just spreading the sound across two systems.

Nathan :

As an alternate connection method, I'd suggest running the toslink from the dvr directly to the DAC, rather than from the tv to the dac. That may help to better sync the signals, but in the end I'd still consider disabling the tv speakers entirely to be the best approach here.

JACUSTOMER-5cc8p190- :

Thanks Nathan. I know surround sound is not achieved by using both; it's just that the hi-fi speakers are at a different end of the room from the tv and enhance the sound coming from the tv but give an isolated sound on their own. I tried running the toslink from the dvr but the echo was, if anything, worse. It feels like the tv is not processing the sound fast enough which makes me feel it's not as smart as it's title suggests! Also there is no room for a soundbar where the tv is located so I'm not sure how to proceed without a complete rethink. If you can suggest any additional technology which might help, would be most grateful.

JACUSTOMER-5cc8p190- :

Thanks....Tony

Nathan :

Well the next most likely issue here is that DAC, which is introducing a delay to the system. If you listen carefully, I'd expect you'll find the auxiliary speakers are slightly behind the tv speakers. Given your current setup, there is no adjustment for that. You could try a better quality dac that may have a faster response time. Or you could consider updating the pioneer to a more modern model that has digital inputs, so the converter wouldn't be necessary.

Nathan :

One other thought, Tony: If the tvonics box supports it, perhaps you can try red/white out of it directly to the pioneer, bypassing the dac entirely.

Nathan :

If no change there, you might also consider going with all analog connections here,

Nathan :

meaning component video (red/green/blue+red/white) to the tv (and split off to the amp) from the box, rather than hdmi. Picture quality would be ever so slightly less (1080i rather than 1080p), but on a 32" tv this really wouldn't be noticible.

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Steven

    Steven

    Technician

    Satisfied Customers:

    1270
    Licensed TV repair technician in the US with over 30 experience in the US.
< Last | Next >
  • http://ww2.justanswer.com/uploads/ST/steven.benoit/2011-4-1_194735_untitled1.64x64.jpg Steven's Avatar

    Steven

    Technician

    Satisfied Customers:

    1270
    Licensed TV repair technician in the US with over 30 experience in the US.
  • http://ww2.justanswer.com/uploads/europro/2009-7-31_232635_DSC02497.JPG euro-pro llc's Avatar

    euro-pro llc

    Technician

    Satisfied Customers:

    1069
    20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,
  • http://ww2.justanswer.com/uploads/mistersony/2010-12-13_235638_conrad2.jpg Conrad's Avatar

    Conrad

    Technician

    Satisfied Customers:

    942
    Training on many types of consumer electronics, training on Sony Samsung and JVC
  • http://ww2.justanswer.com/uploads/AL/alr3d/2012-5-3_143712_14.64x64.jpg alr3d's Avatar

    alr3d

    Technician

    Satisfied Customers:

    764
    tv repair
  • http://ww2.justanswer.com/uploads/PlasmaLCDPro/2009-09-01_011602_techavatar.JPG Flatpanel Guru's Avatar

    Flatpanel Guru

    Lead Technician HD

    Satisfied Customers:

    692
    Factory Trained and Certified on PLASMA, HDTV, LCD, and Bose. Authorized Servicer, 15yrs Exp.
  • http://ww2.justanswer.com/uploads/frep420/2009-06-13_215917_j.jpg Jeff the TV Guy's Avatar

    Jeff the TV Guy

    Technician

    Satisfied Customers:

    691
    10 years expeience in consumer electronics. 3 years experience in DLP, Plasma, and LCD repair.
  • http://ww2.justanswer.com/uploads/callallen/2009-10-26_013927_100_2875.jpg Allen's Avatar

    Allen

    Technician

    Satisfied Customers:

    534
    37 years tv service with Panasonic, Hitachi ,RCA