HI,Thank you for using Just Answer my name is ***** ***** I will help with your question.The first thing I would suggest is to check the tv's firmware is up to date.
There are many firmware listed on the lg site for your set and I am sure that the tv should be able to check itself using the menu unfortunately I am unable to find a step by step guide for it.The firmware page for LG is herehttp://www.lg.com/uk/support-product/lg-42LB650V
Hello Carl thanks for your reply,i have checked the firmware and all is up to date.
HI,I have been doing so research and I believe the tv has wifi and Bluetooth already build in so I don't think you need the dongle.Could you send me the model number of the speakers?
Hi,I am sorry we never seem to be online at the same time I am likely to be online around 7PM onwards 30/12/14 maybe we might be able to chat then
Hello Carl Ok I didn't know it had Bluetooth built in,my speakers are (MICROLAB H50 BT 40W )
Hello CarlSorry I didn't rate you yet but I didn't think I had to till we sorted the issue out one way or the other.I received an e-mail saying that I had been refunded because I wasn't happy with the service,this is not the case I never complained about the service and the topic you were trying to sort out for me,and would be more then happy for you to carry on until the issue is resolved one way or the other for meMany thanksMarco
Hi Marco,Sorry I have not been online for a couple of days I am now picking up where I left off. I could not find a manual for the bluetooth speakers to help me suggest a few things to try. Do you know how to put the speakers in pairing mode?
Hello Carl That's no problem at all,I haven't tried to pair of the speakers carl,there was acable which you had to connect between the two speakers which could be how youpair them I am not quite sure myself to be honest with you.Also because I havehad to connect speakers to the tv with a cable connection,because I cant getthe Bluetooth connection,only one speaker is working.Nothing ever easy is it hee heeMany thanksMarco
HI Marco I am struggling to come up with any useful suggestions on how to help solve your issue, Would we be able to try and arrange a time when we can have a live chat.Carl