Hi,Thank you for using Just Answer my name is ***** ***** I will help with your question.Please could you send me the model number of your tv?
Hi,Sorry about the delay, the model number is *****
Does the remote work the tv at all?
No, the light of the remote works but no responce from the tv
does the tv have any buttons on it. I am sorry I cannot find any service info on the tv or user manuals
Yes, it has a menu button, sourse Button, Channel up & down, Volume up & down & power down button. i have got to auto install channels and factory reset but cant ok either function.
The ok is likely to be a two button press it could be vol + and -
no I've tried that
Have you any other advice?
Sorry lost internet last night. I would try all combinations of buttons channel up and down together. One vol and a channel button and see if any will cause the tv to select ok.Have you looked at the possibility of repairing your remote control or replacing it?
i have tried all possible combinations, i will look for remote replacement just not sure the problem is with the remote
Hi,I am sorry it never worked, I am unable to find any service information on the set? This will sound like a strange question could you let me know where the set was made.If you were able to take the back off the set and send me a photo of the main board I may be able to suggest other things to try.