How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask carlday1 Your Own Question
carlday1
carlday1, Technician
Category: TV
Satisfied Customers: 322
Experience:  Self Employed TV Engineer
69505510
Type Your TV Question Here...
carlday1 is online now

Sound on 40AX630B. With Sound set to Standard and on Treble

Customer Question

Sound on 40AX630B. With Sound set to Standard and on Treble adjustment moving from -15 to +15 does not seem to make any difference. On the Bass, similar movement does make a difference. Because of our ages, we need to increase treble.
Submitted: 2 years ago.
Category: TV
Expert:  carlday1 replied 2 years ago.
carlday1 :

Hi,

Thank you for using Just Answer my name is ***** ***** I will help with your question.

Could you try this

1. Display the menu with MENU.
2. Select Sound > Mode with up/down keys and press OK to access.
3. Select the mode to user with up/down keys and press OK to set.

Then if you go into sound settings you will have more control over the audio.

1. Display the menu with MENU.
2. Select Sound with up/down keys and press OK to access.
3. Select one of the following items with up/down keys and press OK to access.
Bass / Treble / Equaliser / Balance / Surround / Bass Boost
4. Set with up/down keys and press OK to store.

JACUSTOMER-npjci2c4- :

The reply did not help me and did not answer the question. A reply is no longer needed as I have returned the TV to the shop as the sound was not of satisfactory quality. If my question had been answered I might have been able to improve the sound. All I want now is my £16.00 back

Expert:  dianne-cssm replied 2 years ago.
We received your customer service inquiry, however, we are unable to respond to you because we do not have your email address. Please contact customer support at [email protected] co.uk and provide us with your email address and a link to this question page so that we can help you. (http://www.justanswer.co.uk/tv-repair/8ur0u-sound-40ax630b-sound-set-standard-treble.html). Thank you, ***** ***** Customer Support Team.