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cvd4311
cvd4311, Computer Analyst
Category: TV
Satisfied Customers: 978
Experience:  I have a BA in CIT with over 14 years experience.
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YVM302

Customer Question

YVM302
Submitted: 2 years ago.
Category: TV
Expert:  cvd4311 replied 2 years ago.
How old is your box?
Besides the signal being lost or weak it could be that your box might be defective (which means you would have to return to get another one).
Another thing you can do is to retune your channels. Also restart your box (push the standby button on front of box 8 seconds).
If everything above does not help you with probably have to contact them at this link: http://support.youview.com/articles/Self_Service_FAQ/Useful-Contacts-1370338021964?q=yvm302&fs=Search&pn=1&l=en_US
Expert:  cvd4311 replied 2 years ago.
Good morning I am trying to see if your issue has been resolved by following the above instructions?
Please keep me posted
Expert:  cvd4311 replied 2 years ago.
Good morning, has the issue been resolved so that I may close the ticket?
Please RATE 3 or above so that I may close the ticket.