Please update your TV to the latest firmware which you can obtain by going to this webpage and entering the full model number
You will see the firmware listed at the bottom left. You need to download this to your computer and then run the .exe file. Now put the folder that is produced onto a USB key. Make sure that only this folder is on the USB key. You can then install this firmware using the TV menu.
I have done this as already stated. Still will not put netflix on as an App. If you change country code it will but when reverting back to the Uk it removes Netflix. I need to find out expert please.!!!
Thank You Carl