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Michael Hannigan
Michael Hannigan, Technician
Category: TV
Satisfied Customers: 11697
Experience:  20+ Years Experience in Field. MCSE, ICCP, CNE, Greenbelt
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The 20" tv has a picture but no sound; I can only get BBC 1

Resolved Question:

The 20" tv has a picture but no sound; I can only get BBC 1 ; I cannot change channels
The model code is LS20CFVKFV/EN
The serial number is *****
The model number is *****
Submitted: 2 years ago.
Category: TV
Expert:  replied 2 years ago.
Hello. My name is***** will be your Primary Care Technician and I can assist you with your question.
Based on what you describe, it's very likely that the device needs a new logic board. However, it would not be worth the cost of the repair in my opinion. A replacement would be less expensive then even the parts for this monitor.
Mike
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